Frequently Asked Questions

How can we help you today?

What is your return policy?

We accept returns of unused, unworn, unwashed, or defective merchandise within 30 days of purchase. Items must be returned with all tags attached and in their original packaging.

When will my order ship?

Most orders are processed and shipped within 1-2 business days. Once your order has shipped, you will receive a confirmation email with tracking information.

Do you offer international shipping?

Yes, we ship to many countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.

How do I care for my leather handbag?

To keep your handbag looking its best, we recommend using a soft, damp cloth for cleaning. Avoid prolonged exposure to direct sunlight and moisture, and store it in the provided dust bag when not in use.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, and Klarna for installment payments.

Can I change or cancel my order after it has been placed?

We aim to process orders as quickly as possible. If you need to make a change, please contact our customer service team immediately. Once an order has reached the shipping stage, it can no longer be modified.